Security. Trust. Partnership.
The security of your data and your patients’ information is as important to us as it is to you. Just as we believe you’re the expert in patient care, we’ve made sure we’re the experts in keeping your data safe and secure.
Your Data. Protected.
At Sylton, we understand that the relationship between you and your patients is built on trust. Our ISO 27001 certification reflects our commitment to maintaining that trust through rigorous security standards across everything we do.
We’ve implemented comprehensive controls that cover every aspect of our operations, from how we handle and store data to our access protocols and risk management practices. Our Information Security Management System undergoes biannual audits, ensuring we
Cloud Excellence. Complete Security.
Our Sylton Connect cloud service employs multiple layers of protection to ensure your patient data remains safe, accessible, and exclusively yours:
- Advanced Encryption – We utilize state-of-the-art 128-bit and 256-bit encryption technologies that provide virtually unbreakable protection for your data.
- End-to-End Protection – Your information is secured not just in the cloud, but on your iPad and during all data transfers, creating a continuous shield around your patient information.
- Global Resilience – Patient data is stored redundantly across three separate locations, ensuring accessibility even if any single data center experiences issues.
- Continuous Vigilance – We employ third-party security tools for ongoing vulnerability scanning, and regularly engage external security experts to conduct thorough penetration testing of all Sylton applications and infrastructure.
Compliance. Confidence.
We take regulatory compliance seriously so you can focus on what matters most—your patients. Choose from five regional data centers (Frankfurt, North Virginia, Mumbai, Montreal or Sydney) to keep your data close to home, with the nearest server to your location set as default. In the unlikely event of a security issue, we’ve implemented comprehensive protocols for rapid response, immediate mitigation, and thorough assessment. Upon request, we can provide detailed audit logs of all system activity, giving you full visibility into how your data is accessed and used. We routinely perform Data Protection Impact Assessments whenever data processing could potentially affect individual rights and freedoms, ensuring proactive protection of sensitive information.
Access Security. Peace of Mind.
Your patient information remains accessible only to those who should see it. We maintain restricted access so only authorized employees who require data access for their specific job functions can view system information and customer data. Robust password policies protect all cloud services from unauthorized access, maintaining strong authentication standards throughout our systems. All Sylton services are delivered 100% over HTTPS, ensuring secure connections between your devices and our systems at all times.
Human Excellence. Security Culture.
Technology alone isn’t enough—we’ve built security into our company culture:
Continuous Training – Our entire team undergoes comprehensive Security and Awareness training annually, with multiple refresher sessions throughout the year.
Confidentiality Commitment – Every employee contract includes detailed confidentiality agreements, reinforcing our dedication to protecting your information.
Just as your expertise guides your patients toward the right treatments, our security expertise ensures your patient data remains private, protected, and always available when you need it.